Refund Policy

Last Updated: Sep 15, 2026

Clear terms for every purchase

Daaga provides subscription software and optional usage-based services. Please review this policy before subscribing or purchasing an add-on.

Payments are generally non-refundable

Unless applicable law requires otherwise or we confirm a billing error, payments are non-refundable once they have been charged.

  • Monthly, annual and enterprise subscription plans
  • SMS, email, WhatsApp and other usage credits
  • Onboarding, setup, migration and configuration fees
  • One-time add-ons and pay-per-use services

Cancellations and renewals

You can cancel before the next renewal from the client portal, where available, or by contacting our support team. Cancellation stops future charges and access normally continues through the paid billing period.

We do not prorate unused time, seats or credits for a billing period that has already started. Any renewal terms shown at checkout apply to that purchase.

Billing errors and duplicate charges

If you were charged twice, charged after a confirmed cancellation, or charged an amount that differs from your order confirmation, contact us within 7 days of the charge at support@daaga.in.

Include the account email, transaction or invoice reference and a short description of the issue. We will investigate confirmed errors and refund the incorrect charge to the original payment method where possible.

Trials, demos and service issues

Use a product walkthrough or available trial to evaluate whether Daaga fits your workflow before you subscribe. Trials and demos do not create a refund entitlement for a later paid period.

If Daaga cannot provide a paid service because of a confirmed service fault, contact support promptly. We may provide a service credit or another reasonable remedy, subject to the circumstances and applicable law.

Need help?

Questions about a charge, cancellation or invoice? Contact us at support@daaga.in or +91 70666 02888. For your security, never email passwords, card numbers or one-time passwords.

Ready to review your plan?

See current plans and included limits before you subscribe.

This policy does not limit consumer or other rights that cannot be excluded under applicable law. Daaga may update this policy when our billing and service offerings change; the date above shows when this version was last reviewed.